Machine Learning · Predictive Analytics

AI-Powered SaaS Analytics & Predictive Intelligence

Retention analytics for SaaS churn and revenue: survival curves (Kaplan-Meier), cohorts, and AI-assisted insights. Advanced forecasting and segmentation models are under active development.

Kaplan-Meier
Survival analysis
Cohorts
Retention by segment
Stripe Connect
Fast onboarding

Advanced AI Capabilities

Built on your own data. Advanced models are rolling out as the product matures.

Churn Prediction

Survival curves + churn risk signals (beta)

RetentionLens computes Kaplan-Meier survival curves and hazard rates from your billing and lifecycle events, then surfaces explainable risk signals. Scores improve as your historical data volume grows; more advanced models are under active development.

• Survival curves and hazard rates by segment
• At-risk accounts list from lifecycle and billing signals
• Explainable signals (tenure, payment failures, plan changes)
Example Output:
“Customer ABC Corp shows elevated churn risk. Key signals: reduced activity, payment failures, and short tenure. Recommended action: outreach + onboarding check-in.”

Revenue Forecasting

Revenue dynamics + projections (in development)

Current release focuses on revenue dynamics (NRR/GRR, expansion, contraction, logo churn). Statistical forecasting with confidence intervals is under active development.

• NRR/GRR time series and drivers
• Expansion vs contraction breakdown
• Forecasting with confidence intervals (planned)
Example Output:
“Q4 revenue forecast: $2.4M (±$180K, 85% confidence). Growth drivers: 15% expansion revenue, 8% new customer acquisition. Risk factors: seasonal churn increase.”

Customer Intelligence

AI-powered segmentation and health scoring

Automatically segment customers based on behavior patterns, predict lifetime value, and identify expansion opportunities with AI-driven customer intelligence.

• Dynamic customer health scores (0-100)
• Behavioral segmentation and personas
• Expansion opportunity identification
Example Output:
“Customer health score: 92/100. Segment: Power User. Expansion opportunity: 78% likely to upgrade to Enterprise tier within 60 days.”

Strategic Insights

AI-generated business recommendations

Get actionable business insights generated by AI that analyzes your data patterns, market trends, and industry benchmarks to recommend strategic actions.

• Weekly strategic recommendations
• Market opportunity identification
• Competitive positioning insights
Example Output:
“Recommendation: Focus on mid-market segment. 34% higher LTV, 22% lower CAC vs. SMB. Suggested action: Adjust pricing tiers and marketing messaging.”

Hybrid analytics + ML architecture

Next.js powers the UI and lightweight APIs; heavier compute is moving into a separate Python ML service that writes results back to Supabase.

Enterprise AI Infrastructure

Machine Learning Models

Survival analysis (Kaplan-Meier) is available today. Advanced models (Cox, ETS/ARIMA, clustering) are under active development with org-scoped versioning.

Continuous Learning

Scheduled batch jobs and a model registry (planned) will support retraining, evaluation, promotion, and rollback per organization.

Real-time Processing

The UI reads precomputed predictions and time series from the database for fast dashboards, while background jobs handle heavier processing.

Data & governance

Primary data sourceStripe/CSV
ScopePer org
VersioningRegistry + Storage
Readiness & fallbacksBuilt-in

Models are trained and evaluated on your own historical data where volume supports it, with safe fallbacks when data is thin.

AI Features by Plan

Choose the right level of AI-powered insights for your business.

Growth Plan

$59/mo
• Churn analytics (survival curves + risk signals)
• Revenue forecasting (Enterprise only)
• Customer intelligence (Enterprise only)
• Strategic insights (Enterprise only)
Most Popular

Enterprise Plan

$229/mo
• Churn analytics (survival curves + risk signals)
• Revenue forecasting
• Customer intelligence
• Strategic insights
• White-label AI reports

Ready to Transform Your SaaS Analytics?

Join early-access SaaS teams using retention analytics to understand churn drivers and improve revenue dynamics.

No registration required for demo · Test with sample data · See AI in action