RetentionLens

Comparison · Updated 2026

RetentionLens vs Baremetrics

TL;DR

Baremetrics and RetentionLens are both Stripe-native subscription analytics tools that give you MRR, ARR, churn rate and cohort retention out of the box. The core difference: RetentionLens adds predictive churn (survival analysis / Cox model) and customer health scoring on top of descriptive metrics, and offers a 14-day free trial (credit card required — not charged for 14 days), whereas Baremetrics is a mature, polished dashboard focused on descriptive reporting and dunning recovery.

Baremetrics is one of the best-known Stripe analytics dashboards. It is mature, well-designed, and gives you a broad set of subscription metrics with very little setup. If all you need is a clean read on MRR, churn and growth, it does that well.

RetentionLens covers the same descriptive metrics, then goes one step further: it models which customers are likely to churn next using survival analysis, and surfaces that as health scores you can act on. It is built Stripe-first, with optional enrichment from CRM and support tools later.

RetentionLens vs Baremetrics: side by side

CapabilityRetentionLensBaremetrics
Stripe-native setupYes — connect and backfillYes — connect and backfill
MRR, ARR, ARPAYesYes
Churn rate (revenue & customer)YesYes
Cohort retentionYesYes
NRR / GRRYesYes
Predictive churn (survival analysis / Cox)YesNo — descriptive only
Customer health scoringYesNo
Dunning / failed-payment recoveryYesYes (Recover)
Free tier14-day free trialTrial only
Pricing modelMRR-based, scales with youMRR-based

When Baremetrics is the better pick

  • You want failed-payment recovery (dunning) built in today.
  • You value a long track record and a large existing user base.
  • You only need descriptive reporting and want the most polished dashboard.

When RetentionLens is the better pick

  • You want to know which customers will churn next, not just your past churn rate.
  • You want a 14-day free trial to start before you commit budget.
  • You want predictive churn and health scores without standing up a data team.

Frequently asked questions

Is RetentionLens a Baremetrics alternative?

Yes. Both connect to Stripe and report MRR, ARR, churn and cohorts. RetentionLens adds predictive churn modelling (survival analysis) and customer health scoring, and has a 14-day free trial (credit card required — not charged for 14 days), which makes it a strong alternative for teams that want forward-looking churn signals rather than only historical reporting.

Does RetentionLens do dunning like Baremetrics Recover?

Yes — RetentionLens includes automated failed-payment recovery (dunning) with smart retry scheduling and in-app recovery flows. Baremetrics Recover focuses on failed payments; RetentionLens also predicts and prevents voluntary churn using survival analysis and customer health scoring.

Can I try RetentionLens for free?

Yes. RetentionLens has a 14-day free trial (credit card required — not charged for 14 days), so you can connect Stripe and see your first retention insights before paying. Baremetrics is trial-based rather than offering a permanent free tier.

How long does setup take?

Both tools are Stripe-native, so setup is connect-and-backfill. With RetentionLens most teams get their first charts within minutes of connecting Stripe; predictive models need enough history (roughly 100+ customers and a number of churn events) before they activate.

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See your own numbers in minutes

Connect Stripe and RetentionLens builds your MRR, churn, cohorts and churn-risk scores automatically. Start your 14-day free trial.

Competitor capabilities and pricing change over time; verify current details on their site. Comparison last reviewed 2026-05-30.