Use cases

Built for the whole revenue org

Founders, RevOps, finance and customer success each read retention differently. Here is how RetentionLens helps each of them — Stripe-native metrics plus predictive churn-risk scoring, on a free Starter tier.

For SaaS Founder

Know your numbers — and who is about to leave — without a data team

RetentionLens gives B2B SaaS founders Stripe-native MRR, ARR, NRR, GRR, churn and cohort analysis the moment they connect Stripe, plus predictive churn-risk scores that flag at-risk accounts before they cancel. The free Starter tier covers companies under $10k MRR, so a solo founder can run real subscription analytics without a spreadsheet or an analyst.

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For RevOps Leader

A defensible source of truth for retention — without building a pipeline

RetentionLens gives RevOps leaders a single, Stripe-native source of truth for net and gross revenue retention, expansion, contraction and cohort analysis, plus predictive churn-risk scoring at the account level. It replaces brittle BI pipelines and reconciles to Stripe, so the retention numbers in the board deck match the system of record.

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For CFO / Finance

Revenue-retention metrics your board and your auditors will both accept

RetentionLens gives finance leaders MRR, ARR, NRR, GRR and churn computed directly from Stripe, with cohort and survival analysis for defensible retention forecasting and predictive churn-risk scoring to anticipate revenue at risk. Because the metrics derive from the billing system of record, they hold up in board reviews and diligence.

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For CS / Retention Lead

A prioritized save-list — so your team works the right accounts first

RetentionLens gives customer success and retention leaders predictive churn-risk scores and customer health scoring computed from Stripe data, turning churn from a lagging metric into a prioritized list of accounts to save. Instead of treating every customer equally, your team focuses on the accounts most likely to cancel next.

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See it on your own Stripe data

Connect Stripe and RetentionLens computes MRR, churn, NRR and cohorts — then scores which customers are likely to churn next. Start on the free tier, no card required.

Last reviewed 2026-05-30.